FAQ
POLICIES
NRJ. proudly completes the whole creative process in house, from design to construction.
ALL orders are on a pre-order basis, unless noted otherwise. Please allow 2-4 weeks for garments to be made. If a garment is urgent, please contact us, or at checkout, make a note of it, and we will do our best to prioritise it, please be aware this may not always be possible.
SHIPPING.
Postage is through Australia Post.
Once your order is made, please allow 1-2 days for your order to be dispatched.
AUSTRALIA STANDARD: $10
AUSTRALIA EXPRESS: $20
EUROPE/ UK: $30
REST OF THE WORLD: $25
NRJ does not take any responsibility for theft, loss or damage to parcels once they have left us and are with Aus Post.
(INTERNATIONAL) Buyer is responsible for any additional customs duties and taxes.
NO POSTAGE TO USA AT THE MOMENT
RETURNS/ EXCHANGES.
Please note, that due to the made-to-order process we use, all purchases are final and no exchanges/ returns are available, unless a item is faulty.
SIZING
Please refer to sizing before purchasing, as exchanges and returns are not available, as per our policy page.
ALL MEASUREMENTS ARE IN CM.
CHARLOTTE'S WEB| XS/S | M | L/XL | |
| BUST (CM) | 83-88 | 93-98 | 103-108 |
| WAIST (CM) | 63-68 | 73-78 | 83-88 |
| TOP MEASURES AT WHEN FLAT | |||
| LENGTH (AT MID OF CHEST) (CM) | 40 | 44 | 48 |
for busts bigger than a D/DD cup, sizing up is recommended so that the 'bubble' effect of the ruching is optimal!
SHEET TOP.
Top sits most comfortably when loose on the hips.
example, if your hips measure at 125cm, size M would fit you best <3
|
|
HIP |
TOP BAND (with elastic fully stretched) |
LENGTH |
|
XS/S |
120 |
94 |
44 |
|
M |
130 |
96 |
44 |
|
L/XL |
140 |
100 |
44 |
GEMINI SKIRT.
please stick to your normal sizing when ordering <3
note that the length of the skirt stated below is without the pulls being ruched, pulls on the skirt will make the length adjustable!
|
|
WAIST |
HIP |
LENGTH (WITHOUT pulls being ruched) |
|
XS |
35.5 |
47.5 |
37 |
|
S |
37 |
50 |
37 |
|
M |
39.5 |
52.5 |
39 |
|
L |
42 |
55 |
41 |
|
XL |
44.5 |
57.5 |
41 |
GEMINI DRESS.
*this dress is loose fitting, with elasticated features and pulls throughout, below is the measurements of the dress, please stick to your normal size when ordering <3
Ties are at the back of the dress to make the bust and waist tighter, pulls and elastics also create tightness.
Length sizes will vary, due to the elastic, and the desired pull lengths on the garment.
Mid-length refers to the centre seam of the dress. Min./ Max. Length refers to the sides and their minimum and maximum length.
|
|
BUST |
WAIST |
HIPS |
MID. LENGTH |
MIN./ MAX. LENGTH |
|
XS |
104 |
90 |
112 |
44 |
47, 71 |
|
S |
112 |
98 |
120 |
44 |
47, 71 |
|
M |
120 |
106 |
128 |
44 |
47, 71 |
|
L |
128 |
114 |
136 |
46 |
47, 71 |
|
XL |
136 |
122 |
144 |
46 |
47, 71 |
BRALETTES.
Select your band size, and at checkout, please note your bust size if purchasing a bralette.
Up to size E is available to be made.
example, if your bra size is typically 10D, 10 is the band size, so M would be your best fit, then in notes add D cup <3
if you would like the bralette to be more/ less coverage, size up/ down with bust cup (A, B, C .....)